Meet Wisq, The Agentic HR Platform
Move from manual case management to automated resolution. Harper handles intake, triage, routing, and execution across all of your HR operations.
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Wisq Platform Architecture
Delivering Real Value for Enterprise HR Teams
“I've had the opportunity to see Wisq develop from an AI concept into a strategic investment that drives operational excellence at FICO. By automating routine HR functions, we've shifted our organization toward higher-value priorities while enhancing the employee experience. We're seeing this impact firsthand... This allows us to deploy our human capital where it creates the most business impact.”
“When you're running an airline with pilots, flight attendants, and crew working around the clock across 75+ cities, traditional HR support simply doesn't scale. Harper gives our team members quick, accurate answers whether it's 2pm or 2am - without our People Services team having to staff a 24/7 operation.
That's a game-changer for a company growing as fast as we are.”
“We have employees in Seattle, Las Vegas, the Philippines, and remote, each with different policies and needs. Harper understands that context. An employee in Cebu gets Philippines-specific support; someone in Seattle gets exactly the support they need. We love that we can rely on Harper for that.”
The Problem with Traditional HR Workflows
- First-response time
- Routine inquiry handling
- Policy accuracy
- Employee satisfaction
- HR capacity for strategic work
- 2-3 days
- 100% HR time
- Variable
- Baseline
- Limited
- Seconds
- 80% automated
- 99%+ consistent
- +30% improvement
- 35+ hrs/month freed
Core Workflow Capabilities
Harper serves as HR's front door, understanding the intent behind every request—whether it comes through chat, email, or ticketing systems.
How Harper Resolves
- Understands intent through conversation
- Applies policy knowledge
- Takes action
- Knows when to escalate
- Trained on comprehensive HR expertise
End-to-end tracking from request to resolution, with complete audit trails.
- Automatic case creation and tagging
- SLA tracking and alerts
- Knowledge base suggestions
- Resolution verification
Trigger downstream actions based on employee requests and approvals.
- Leave request processing
- Accommodation workflows
- Document collection and routing
- Manager approvals and notifications
Integration Ecosystem
Harper connects to your existing systems
Agentic Workflow Builder
Build custom workflows without code using Wisq's agent operating system.
Your HR processes are unique. Now your AI agent can be too. Agent Studio lets you design custom agentic workflows—no code, no IT tickets—with HR expertise baked into every decision node, pathway, and escalation rule.
Start with proven workflows for common HR processes right out-of-the-box.
HR Expertise Everywhere at Once, Taking Action Across Your Systems
Workflow Examples
- Policy eligibility checks
- Required documentation collection
- Manager notification and approval
- Payroll and benefits coordination flags
- Return-to-work scheduling
- Initial request intake and documentation
- Interactive process facilitation
- Approval routing
- Documentation and audit trail
- Follow-up scheduling
- Day-1 questions and policy orientation
- Benefits enrollment guidance
- System access troubleshooting
- Manager introduction support
- Check-in scheduling
- Exit process initiation
- Access revocation coordination
- Equipment return tracking
- Exit interview scheduling
- Final pay and benefits communication
Wisq is designed with security, trust, and reliability built-in from day one.
Awards & Recognition
